Office Policy

At Radix Endodontics we understand that each patient’s circumstances may be unique and it is our commitment to determine the best treatment option possible.

Financial Policy

There is a Consultation Fee for your first visit at Radix Endodontics, during which we will discuss the expected number of visits and fees. The fees for endodontic treatment is based on the extent of the treatment.

For your convenience we accept Visa, MasterCard, Debit, and cash. We deliver the finest care at the most reasonable cost to our patients. Therefore, payment is due at the time service is rendered unless other arrangements have been made in advance.

If you have questions regarding your account, please contact us. Many times, a simple telephone call will clear any misunderstandings.

Appointment & Visit

If for any reason you are unable to keep your appointment, please notify our office within 24 hours before your scheduled time.

All patients under the age of 18 must be accompanied by a parent or guardian.


Most dental insurance coverage is based on the Annual Suggested Fee Guide for Dental Treatment Services published by the BC Dental Association. The fees in our office are Specialist Fees and are often higher than General Practitioners Fees, as well as most insurance coverage. Please remember you are fully responsible for all fees charged by our office regardless of your insurance coverage.

On completion of treatment, our office will generate and submit the appropriate insurance forms on your behalf. Most insurance companies will compensate you within four to six weeks according to their fee schedule and your percentage coverage.